Last updated: October 3, 2026
This policy explains how Affordable Solar Services collects and uses information through affordablesolarservices.com and how contact information submitted through our website is processed in our customer-management systems.
We collect information you provide when requesting a consultation, estimate, service, or a response to a question. Our website also uses tools for analytics, security, and spam prevention, as described below.
For questions about this policy, or to request access to, correction of, or deletion of your information, call (321) 576-6156 or use our contact form and identify your message as a privacy request. We may need to verify your identity before providing or changing records. Requests are subject to applicable legal requirements and exceptions.
Submitting an inquiry allows us to respond to that inquiry; this policy does not treat a website visit as blanket consent to unrelated marketing or tracking.
When you submit our contact form, we collect your name, email address, phone number, the type of work requested, and any comments you provide. If you supply an address, city, state, or ZIP code, we collect those details as well. The form identifies which fields are required and which are optional.
If you contact us by email, we also receive the message and any attachments you choose to send. Please do not include passwords, Social Security numbers, payment-card details, or other sensitive information in a general inquiry.
We use submitted information to respond to inquiries, prepare estimates, coordinate requested services, communicate with you about your request, and maintain customer records. Website usage and technical information help us understand site performance and protect against spam, fraud, and misuse.
Our website sends contact-form email notifications and acknowledgment messages. Contact information can also create a customer record in JobNimbus and synchronize with our Square customer directory. These records help our team manage your inquiry and customer relationship.
Our website, hosting, analytics, and security services may collect technical information such as IP address, browser and device information, date and time, pages visited, and referring pages. This information can be personal information and may be used to operate the website, understand usage, troubleshoot problems, and detect spam or abuse.
We use service providers to operate our website, deliver email, and manage customer information. These providers process information as part of the services they provide.
The contact synchronization does not copy JobNimbus comments, notes, descriptions, or activities into Square. Free-text messages submitted on the website remain part of the form and email inquiry; the website contact intake sends contact fields to JobNimbus. The contact synchronization does not access banking information or process payments.
Google Analytics and other website services may use cookies or similar technologies to understand usage and support site functionality. Security and spam-prevention services may process browser and technical information to distinguish legitimate visitors from automated abuse. Third-party content or links are governed by the relevant provider’s privacy policy.
You can manage cookies through your browser settings. Blocking cookies may affect some website features. Google also provides information about its privacy practices and analytics controls at Google Privacy Policy and Google Analytics Opt-out.
If the California Consumer Privacy Act applies to our processing of your information, California residents may have rights to know or access collected information, correct inaccuracies, request deletion subject to exceptions, opt out of sale or sharing for cross-context behavioral advertising, limit certain uses of sensitive information, and receive equal treatment when exercising those rights.
For covered requests to know, correct, or delete, the law generally requires acknowledgment within 10 business days and a substantive response within 45 calendar days, with a permitted extension when notice is given. Different deadlines apply to opt-out and limitation requests. Contact us using the methods above to submit a privacy request.
Where the GDPR applies to our processing, you may have rights to access, correct, erase, restrict processing of, object to processing of, or receive a portable copy of your personal data, subject to the law’s conditions and exceptions. Where processing relies on consent, you may withdraw that consent. You may also lodge a complaint with the relevant data protection authority.
Access requests are generally free of charge. A fee or refusal is allowed only in circumstances permitted by law, such as a manifestly unfounded or excessive request. Responses are generally due within one month, with extensions permitted in certain circumstances. Contact us using the methods above to submit a request.
Our website and services are intended for adults seeking solar products and services. We do not knowingly collect personal information from children under 13. If you believe a child has submitted personal information through our website, please contact us so we can investigate and arrange appropriate removal.
